SHIPPING & HANDLING

Shipping and Handling

LogoHQ uses FedEx, UPS & various Freight Lines as standard carriers for U.S. domestic shipments. Once your order has shipped we will send you an invoice, which typically includes a tracking number (unless LogoHQ is delivering your products). FOB St. Petersburg, FL

Shipping Weights

Weights on are approximations only (based on ground shipping). Shipping weights for items packed in oversized boxes may vary greatly from actual shipping weight. Variances may occur from product density, packaging and dimensional shipping weight. Dimensional weight qualifying shipments will be billed accordingly. LogoHQ is not responsible for differences in final freight charges versus quoted estimates.

Exporting goods to foreign markets is complex, and requirements vary by country. If you intend to export your order, our shipping department can handle the arrangements for your shipment and advise if there are any issues that might affect its import at your intended destination. However, due to the legal complexities surrounding international shipments, we are not permitted to provide any export documentation should you or your agent handle the export logistics.

Drop Shipping

Drop shipment charges apply for each location per release, plus freight costs. Drop ship addresses must be received at least 5 days prior to the scheduled ship date. You must provide all drop ships electronically in a Microsoft® Excel file sent as an email attachment.

Third-Party and Customer-Designated Shippers

Third party orders will be assessed per-order handling fee. If you provide us with an account number for shipping, or designate a specific carrier, you assume responsibility for the shipment from the time the order is ready for pickup. See decorating and add-on pricing page for associated charges.

Special Shipping Instructions

Additional charges and lead-time may apply for special handling such as palletizing, using custom mailing labels, and special packaging requirements. Please call for lead times. Please reference your purchase order number, company name, contact name and phone number. Additional charges may apply.